Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 2 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Sizing details
If your size is not listed or you have a question about the size and dimensions, feel free to ask!
Gift wrapping and packaging
All garters come in a gift box.
Can I change a ribbon color?
Yes, as long as we are able to make the change! Please, contact for more details.
How soon will I receive my order?
We take 1-3 days to prepare each order. We use USPS services for shipping. There are three shipping methods we work with:
- First Class 2-6 business days shipping (may take longer than that on busy seasons)
- Priority Mail 2-4 business days shipping
- Priority Mail Express 1-2 business days shipping
If you are in a rush, let us know in the "note to seller" box at the checkout and we will do our best to prepare and ship your order ASAP
*** Priority Mail Express orders are prepared and shipped ASAP by default.
Return and refund
The returns are accepted for a refund in accordance with our return policy.
Return Policy:
- Contact and request a return within 3 days after the delivery date;
- Ship the item(s) within 7 days after the delivery date;
- The shipping cost is not refundable;
- The shipping cost for making a return is on the buyer;
- If the returned order was qualified for free shipping, the shipping and packaging cost will be deducted from the refund;
- Damaged or used items, personalized items, items without the original packaging, and items on sale are not eligible for a refund;
- The refund is processed on the day the item is delivered to the seller.
If any of the above rules do not work for you, feel free to contact. We are always glad to help!
Can I add, remove, or change something on an item?
Yes! Please, contact us to discuss the changes you wish to make!
Leaving me feedback?
PLEASE remember this is our livelihood and anything negative hurts not only our small business but our opportunities to grow. We are very reasonable to work with and will make any mistake or issue right...
So please remember, We are always here to work with you and make each and every transaction satisfied and happy shopping experience! :)
Thank you very much for your support!
DashaDesign